Privacy & cookies
Effective 2026-10-03. This policy explains how Turin Tour Hub, publishing as Turin Tour Hub, handles information associated with this website.
A minimal-data browsing experience
You can read our guides and explore experiences without creating an account. This site does not collect payment card details. Dates and traveler counts used for availability checks are sent through our secure server to Viator to return relevant options. Please do not enter names, health details or other sensitive information into search fields.
Cookies and local storage
Our Google tags may use analytics and advertising cookies for audience measurement, session information, personalized advertising and the hashed-contact matching described below. If you choose to save an experience, the product code is stored locally in your browser so your shortlist remains available. You can remove it using the heart button or clear your browser’s site data. Your complete shortlist stays in your browser. A save or remove action may send the individual experience code to Analytics as described below.
Analytics
We use Google Analytics 4 through Google Tag Manager to understand which guides, experiences and booking links are useful. Analytics and advertising storage are enabled. Google tags may read or write first-party analytics cookies and advertising cookies to recognize browsers, maintain session information, measure activity and support advertising features. Google Signals and advertising personalization are enabled, which can support cross-device reporting and advertising audiences subject to Google’s settings and data availability.
Google may receive page paths without query strings, a referring website origin, analytics and advertising cookie identifiers, technical browser and connection information, and limited actions such as viewing or saving an experience, using availability filters, following a Viator link or successfully submitting an enquiry. Where relevant, these actions include an experience code, a broad group-size band or a form type. After a successful enquiry, our browser code normalizes your email address and, when a valid international number is provided, your phone number, then converts these values into SHA-256 hashes before sharing them with Google as user-provided data. Google may match these pseudonymous hashes with its own data to improve conversion measurement, audience insights and advertising. Hashing changes the contact details into encoded identifiers; it does not make them anonymous. We do not send Google the raw email address or phone number, your name, message text, travel dates, search text or enquiry reference number.
Your browser connects to Google to send analytics measurements. Google may associate these measurements with information from signed-in Google accounts where the account’s settings allow, including for cross-device reporting and personalized advertising. Google processes this information under its own safeguards and may process it outside your country. Read how Google uses information from sites that use its services and Google’s privacy policy. You can also use browser privacy controls or Google’s Analytics opt-out browser add-on. Blocking measurement does not prevent browsing or submitting our forms.
Hosting and security logs
AWS hosts the site and may process connection information such as IP address, request time, device headers and technical error data to deliver and secure the service. Application logs are limited to operational information and retained for a short, configured period. We do not sell personal information.
Viator and external websites
Experience information and images are supplied by Viator. Loading their images sends normal connection data to their image servers. Following an affiliate link takes you to Viator, which applies its own privacy policy, cookie settings and booking terms. Affiliate tracking may use cookies on Viator’s site; those are controlled by Viator, not this website.
Contact requests
If you submit our contact form, we store your email address, selected topic and message in a private encrypted AWS database so the publisher can review and respond. The form does not subscribe you to marketing. Contact submissions expire after 30 days; database deletion may take a short additional period. Please do not send payment information, identity documents, sensitive personal details or booking references. Security controls may process connection data to limit abuse.
Your choices and rights
Depending on your location, you may have rights to access, correction, deletion, restriction, objection or a complaint to a data-protection authority. Clear saved items in your browser at any time. Do not send booking or payment information to the publisher; direct reservation requests to Viator.
Contact
our publisher contact form for editorial or privacy requests. For reservations, use Viator’s Help Center.
Custom tour enquiries
When you request a custom tour, we use your contact details, selected cities, dates, group size, language, budget and planning notes to respond to your enquiry. Your request is sent securely to our publisher team by email using Amazon Web Services. The website request record is scheduled for deletion after 30 days; related email correspondence may be kept while handling your enquiry. Please do not include payment details, passport numbers or medical information. The form does not add you to a marketing list. Use our publisher contact form for privacy requests.
Experience and venue submissions
When you suggest an experience or venue, we use your name, email address, business details, location, website and description to review the suggestion and respond. Your submission is stored in our private encrypted database and emailed to the same publisher team that handles custom-tour enquiries, using Amazon Web Services. Website records are scheduled for deletion after 30 days; related email correspondence may be retained while handling your enquiry. Submitting a suggestion does not publish it, confirm a partnership or subscribe you to marketing. Please only share information you are authorized to provide, and do not include payment details or sensitive personal information.